Privacy policy
1. Information We Collect
We collect personal information necessary to process your orders and provide customer support, including:
- Contact details (name, email address, phone number, shipping/billing address)
- Payment information (processed securely via third-party payment providers; we do not store full payment details)
- Order history and communication preferences
2. How We Use Your Information
Your personal data is used for:
- Processing and delivering orders
- Sending order confirmations, shipping updates, and customer service responses
- Addressing inquiries and resolving issues
- Complying with legal and tax obligations
We will never share, sell, or rent your personal information to third parties for marketing purposes without your explicit consent.
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or modification. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
4. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Request a copy of the data we hold about you
- Opt out of non-essential communications
To exercise these rights, contact our support team using the details below.
5. Cookies
Our website uses essential cookies to improve functionality (e.g., remembering cart items). By using the site, you consent to the use of these cookies. You can disable non-essential cookies via your browser settings, but this may affect site performance.
6. Contact Us
For questions about our privacy practices or to access/modify your data:
- Address: 27 Avenue Willy Brandt, Lille, Hauts-de-France 38253, France
- Phone: +33 6 88 24 87 08
- Email: support@happyhomesalem.com